/> Kargo politikası – Femponiq

Kargo politikası

 UK Delivery

 We're pleased to offer FREE shipping within the UK for orders over £100 and a 24h Express Service for £8.95 via DHL. All orders placed before 2.00pm GMT will be shipped out the same day. Any orders received after this time will be shipped the following day. If your order is placed after 2.00pm GMT on a Friday, or over the weekend, your order will be shipped on the following Monday. 

SERVICE

DELIVERY

PRICE

DESCRIPTION

UK Standard  

3-5 Business Days

 £4.99

(FREE on  orders over £100!)

Royal Mail or DHL -

Tracked service, usually arriving within 3 days.

UK

Next Day 

Order by 3PM for Next Business Day

 £8.95

 

DHL or Royal Mail - Tracked service. Delivery time is usually next day in the UK if ordered before 3pm although allow 1-2 days from order date.

 

EU Delivery

We're pleased to offer FREE standart shipping to Eurozone countries for orders over   £100.

DESTINATION

 SERVICE

PRICE

DESCRIPTION

EU 

Ireland

 

Standard (2-5 business days)

 £4.99

 

DHL or Royal Mail - Tracked service

EU 

Austria

Belgium

Bulgaria

Czech Republic

Denmark

France Germany

Hungary

Italy

Latvia

Lithuania

Luxembourg Netherlands

Poland

Portugal

Slovak Republic

Slovenia

Spain

Sweden 

Turkey 

 

 

Express Shipping (2-4 business days)

 

 

 

 

  £20

 

 

 

 

 

DHL Express - Tracked service

 

EU 

Balearic Island

Canary Islands

Croatia

Cyprus

Estonia

Greece

Iceland

Islands

Malta

Monaco

Norway*

Romania

Switzerland*

 

Express Shipping (2-4 business days)

 

 

   £20

 

 

DHL Express - Tracked Service

 

  *Orders Shipped to Norway, Switzerland and EU Countries are shipped Delivery Duties unpaid. Clients are responsible for the payment of any VAT, custom duties and any related charges. Femponiq has no control over these charges and we are unable to predict the amount. As the recipient of the order, you will need to pay any import duties and taxes directly to the carrier to release your order from customs. We are unable to advise on the exact amount, and recommend you to contact your local customs office/tax authority before placing an order. We are so sorry but Femponiq will not be able to reimburse you for any additional fees levied. 

US Delivery

We're pleased to offer FREE Standart Shipping within the US for orders over £100. 

DESTINATION

 SERVICE

PRICE

DESCRIPTION

    US

Express Shipping (2-4 business days)

  £20

DHL Express- Tracked service. Order by 3PM GMT to receive your order in 2-4 business days

 

Taxes and Duties

Order Values Greater Than $1,000: Please be aware that US Customs and Border Protection (CBP) may require formal customs entry and additional duties and fees may apply. If this occurs, our courier (DHL) might contact you and request additional information for customs processing. CBP normally allows one week for you to provide this information prior to the order being returned to Femponiq.

State/Local Sales Taxes: Please be aware that Femponiq does not collect any US state and/or local sales taxes (as applicable). Each state/local jurisdiction is unique. For further information regarding sales tax requirements on purchases from overseas suppliers, please contact your local tax office.

Insurance: Your purchase is insured against theft and accidental damage whilst in transit from Femponiq to your shipping address. Once your package has been delivered and signed for at your specified address, the products are no longer insured.

International Delivery

We are pleased to offer free Standart Shipping Worldwide on orders £100+

SERVICE

DELIVERY

COST

Worldwide

3-5 Days DHL Express

£25.00

 *International deliveries may be subject to additional duties and taxes. Product prices exclude any relevant customs duties and taxes. As the recipient of the order, you will need to pay any import duties and taxes directly to the carrier to release your order from customs. We are unable to advise on the exact amount, and recommend you to contact your local customs office/tax authority before placing an order. 

Important Delivery Information :

When will my order ship?  All orders placed before 3PM GMT Monday – Friday are shipped same day (bank holidays excluded). Any orders placed after 3PM GMT are shipped next day. Orders placed after 3PM GMT Friday are shipped on the following Monday.

    • Signature Required for Delivery: All our shipments will require a signature to deliver your package, so please provide a delivery address where your shipment can be received and signed for during business hours.      
    • European Shipping: For orders shipped to other Eurozone countries, please allow up to 9 working days for delivery. Your order will be delivered by DPD or Royal Mail to the address you specified.  
    • US Shipping : For orders shipped to United States of America, please allow up to 3-17 business days and 2-4 business days for express deliveries.
    • *Alaska, Hawaii and APO addresses can take up to 10 business days. Please note, shipping time can also be delayed by unexpected customs inspection.  
  • Public Holidays and Weekends: Unfortunately, we are unable to deliver on public holidays or weekends.  
  • Tracking your order: You can check your order status using the link in the SMS and E-MAIL notification. If you need any assistance, please email us at sales@femponiq.com.
  • Problems with your delivery? Please email us at sales@femponiq.com.